Who We Are

BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.

Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.

Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best – people with the right technical expertise and a relentless drive to solve real problems – and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we’ve produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.

SUMMARY

The Coordinator, PSP, DSP & Operations is responsible for sustaining the expected adherence goals and reaching the diagnostic targets, while maintaining key internal processes running smoothly. To achieve this, the Coordinator must have a strategic vision as s/he manages the professional relationship with several third-party providers, as follows.

RESPONSABILITIES

• Manage the contract with the diagnostic program: provisions, news, renewal, selection of provider.
• Manage special cases.
• Manage contracts with processing laboratories (e.g., Fleury, Mendelics, Casa dos Raros, DLE).
• Hold monthly follow-up meeting.
• Control and optimize the DSP budget, including receiving and checking invoices, and making financial provisions as needed.
• Report OpEx data related to DSP with sufficient break-down to link them to budget estimates.

• Ensure timely delivery of the current set of PSP services to the patient population. 
• Facilitate and help create new activities and services that benefit patient
  adherence.
• Articulate with each area (commercial, market access, medical affairs, regulatory
  affairs) and external parties all the activities that need to be implemented to
  enhance adherence.
• Ensure the correct implementation of educational programs that will be managed
  and delivered by the PSP.
• Coordinate with new infusion sites their timely training, thus enabling them to receive patients for the first time.
• Verify the correct reporting of adverse events by the patient support program. · Present reports as requested. 
• Hold weekly follow-up meetings for each program. 
• Ensure that the input information in Salesforce from the PSP is fully always updated.
• Keep the correspondence documentation for all established contracts and those that may be in progress.
• Monitor contracts and move forward with close-out, extension or renewal according to what’s best for the company.
• Prepare and articulate the information that may be needed to support the Monitoring program and audit process.
• Control and optimize the PSP budget, including receiving and checking invoices, and making financial provisions as needed.
• Report OpEx data related to PSP with sufficient break-down to link them to budget estimates.

Operations

• Ensure that the external agency responsible for event organization (esp. field meetings) provides budget estimates, executes field force requests, and closes-out the events in a timely and compliant manner.
• Control marketing material inventory (held in a third-party provider) and, as necessary, request printing of new materials.
• Request and track the delivery of testing kits and marketing materials together with the courier service provider.
• Provide contracts and payments to HCP sponsorships requested by the field teams.
• Perform HCP tiering calculation and inputs it into the appropriate systems.
• Distribute within the Commercial team and execute compliance monitoring requests.
• Report OpEx data related to the bullets above with sufficient break-down to link them to budget estimates.

EDUCATION AND EXPERIENCE

• Bachelor degree in sciences or business
• English advanced
• A minimum 3 years of experience in the position or similar.
• At least one year of experience at a pharmaceutical/biotechnology organizations.
• Safety medical monitoring and reporting experience (desirable)
• Excellent written, oral, and communication skills.
• Proven ability to work with all levels of management and the general workforce
• Problem solving and strong organization skills
• Demonstrated ability to collaborate effectively with others

Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.

Equal Opportunity Employer/Veteransc/Disabled

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.