AD, Commercial Technology Strategist
Location San Rafael, California Workstyle Hybrid ApplyWho We Are
BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health.
Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities.
Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best – people with the right technical expertise and a relentless drive to solve real problems – and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we’ve produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options.
GLOBAL COMMERCIAL FUNCTION:
BioMarin’s Commercial team encompasses a diverse group of global functions including Field Sales, Patient Support Teams, Market Access, Brand Management, and Operations. BioMarin has recently moved to a “product-Centric”/matrix model where Business Units roll up to the Chief Commercial Officer and have P&L responsibilities for the BioMarin therapies.
JOB SUMMARY:
The Head of Commercial and Corporate Customer Facing IT is seeking a highly talented and motivated Strategist to support the Commercial organization to support brand launches across our markets. Deep domain expertise of the Commercial function is the most important aspect of this role and a commitment to driving top-line growth through innovation and value creation.
This role will drive the strategic use of technology, data capabilities, and business process improvements to drive business growth and successfully enable the patient and health care practitioner journey.
They will serve as a strategic partner and trusted advisor to Commercial teams globally with an emphasis on the Business Operations and Strategy team to create an overall l Commercial strategy aligned with business goals which identifies opportunities where IT can both bring efficiencies and drive business innovation.
This role will also participate in technology oversight activities along with the Enterprise Architecture and Strategic Platforms teams to align tech solutions for Commercial areas and prioritize the portfolio of technology projects and ensure business interests are addressed for Cyber Security initiatives.
KEY EXPECTATIONS:
Strategic Leadership:
- Translate and implement the technology strategy and align overall business objectives that will deliver transformative therapies to our patients within the Skeletal Conditions, Enzyme Replacement, and ROCTAVIAN Business Units.
- Partners with Business Operations and Strategy to lead the technology aspects of digital transformation initiatives to enhance omnichannel capabilities and our customer experience.
- Collaborate with Commercial Marketing and Sales leadership to identify and prioritize technology projects that drive business growth, innovation, and value creation.
- Understand commonality between Business Units and strive to standardize technology solutions to deliver high impact products for the Commercial area to drive top line growth.
- Build, champion and support an analytical platform that will allow us to understand customer behavior and preferences, driving personalized and targeted marketing efforts.
Commercial IT Management:
- Lead the Commercial Strategy team and provide guidance, mentorship, and performance management for mix of employees and managed service providers.
- Partner with the Business Operations and Strategy & Business IT Delivery team to support the effective integration of IT systems with commercial operations, including Sales, Marketing, and Medical Affairs.
- Provide requirements to document solutions that support multi-channel operations, including CRM and customer service tools
- Manage the IT budget for the Commercial CFIT organization to maintain budget targets and find/make tradeoffs as needed to meet potential changes in customer demand.
- Be an advocate of cyber security for Commercial personnel and across commercial IT business and technical owners.
- Able to prioritize and deliver results with a high emphasis on quality, technical rigor and detail.
Innovation:
- Stay abreast of industry trends and emerging technologies, identifying opportunities for innovation and growth specific to the Commercial area.
- Foster a culture of continuous improvement. Drive the adoption of best practices and new technologies including Ai capabilities.
- Drive initiatives to enhance data security, compliance, and risk management within the Commercial CFIT landscape.
- Be a champion of productivity tools such as Microsoft CoPilot.
Growth Mindset
- Partner with Business Unit Sales and Marketing leaders as well as the Business Operations and Strategy team to determine the most effective ways to use technology to drive top-line growth.
- Leverage platform centric approach and key vendors to allow for faster implementation of technology solutions.
- Have zeal towards delighting customers through delivering high quality solutions.
- Foster a culture that is constantly improving quality and creating efficiencies.
Value Commitment:
- Form trusting, collaborative and strategic relationships with internal stakeholders and external partners with skills in assertion, negotiation, influencing, tact and diplomacy
- Communicate IT strategies, initiatives, and performance metrics to senior leadership and other stakeholders.
- Collaborate with cross-functional teams to ensure alignment and integration of IT initiatives with business goals.
Communications/Personal Interactions
- Ability to communicate complex information simply and effectively.
- Able to integrate feedback in a professional manner and thrives in multidisciplinary teams with members with highly diverse backgrounds.
- Proven track record of interacting with key Commercial stakeholders.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to think strategically and demonstrate data-driven decision-making.
QUALIFICATIONS:
- Proven experience in the Commercial space (IT or Business) with a passion for technology.
- Experience across a broad range of Commercial Operations functions.
- Minimum BS/BA or greater related to computer science, business administration.
- Minimum of 3 years of experience managing multi-disciplinary global team.
- Minimum of 3 years of experience portfolio management.
- Demonstrated experience building, leading, and nurturing high performing teams particularly through change.
- Experience with Agile development methodologies preferred.
- Pharmaceutical or healthcare industry experience is highly desired.
- Proficiency in the use of efficiency tools such as Microsoft Copilot.
LEVERAGE/UNDERTSTAND STRATEGIC PLATFORMS (examples):
- Omnichannel marketing platform
- Salesforce.com CRM (SFDC)
- Database Environments (SQL Server, Oracle)
- Power BI
- Marketing Automation Platforms (Marketo, SFMC)
- Knowledge of data analytics and customer insights tools.
- Familiarity with data security, compliance, and risk management practices.
- Veeva Platform
- Sales Enablement Tools
- SAP
Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned.
Equal Opportunity Employer/Veterans/Disabled
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
In the U.S., the salary range for this position is $ 152,000 to $ 228,000 per year, which factors in various geographic regions. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. A discretionary bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.